Denied Boarding?

  • Denied boarding a BA flight?
  • Was it in the last 6 years?
  • See if you have a claim online
  • Receive up to £500 compensation

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denied boarding compensation british airways

British Airways Denied Boarding Compensation

Have you been denied boarding by British Airways in the past six years, through no fault of your own? If so, you could be eligible to claim up to £500 in denied boarding compensation. Don’t try to claim alone though: instead, use our service, and get exactly what you deserve.

To get the compensation process started, simply fill out the short form at the top of the page. After that, we’ll do the rest!

Table of contents

british airways denied boarding claims

About British Airways

British Airways is the flag-carrying airline of the UK, and one of the highest regarded airlines in the world. It flies routes to all corners of the earth, from short hops through to long-haul, and has hubs at both Heathrow and Gatwick. With 290 different aircraft, it is able to carry hundreds of thousands of passengers every year, with most of these passengers finding that they have a great experience.

Some passengers, however, don’t find the experience to be too good, as they are bumped from the flight and denied boarding. In this instance, they are usually entitled to compensation. If this has happened to you, why not contact us today and claim the money you are owed?

EU Compensation for Denied Boarding Claims Across All UK Airlines

all major UK airlines covered such as:
British Airways (BAW)
Thomson (TOM)
Easyjet (EZY)
Monarch (MON)
Ryanair (RYR)
Flybe (BEE)

Why Do BA Deny Boarding to Passengers?

Denied boarding is not something specific to BA – all airlines regularly deny passengers the chance of a seat on a plane. So, the reasons for denied boarding on BA flights are the same as those seen at all other airlines. There are many reasons for it happening, and they include:

  • Having too much luggage
  • Being intoxicated
  • Being aggressive towards staff
  • Arriving late for check-in
  • Losing boarding passes

As can be seen, all of these are the fault of the passenger though, so when does denied boarding happen through no fault of the unlucky traveller? There is one thing that causes it more than all the other reasons combined: overbooking. This is the process whereby BA deliberately books too many passengers on a plane, to ensure that it’s full even if some people don’t turn up. This means that, should everyone turn up, they have to turn some people away. If they can’t find volunteers, it means that they simply pick unfortunate people to miss out. For the passengers, this is extremely unfair, and deserves denied boarding compensation.

Unlike some airlines though, BA will not deny those with assistance dogs the chance to fly, providing they meet the required training standards. If you have an assistance dog, you should check the guidelines before booking, as you won’t be entitled to compensation if you’re turned away for not meeting these standards.

boarding denial ba

What Happens When a Passenger is Bumped?

“Bumped” is the more commonly used term for being denied boarding. If this happens to you, the most important thing to do is remain exactly where you are, as the airline might have alternative plans to tell you about. If they manage to get you on another plane within three hours, you will not be entitled to compensation, and if you miss this announcement and don’t get the flight, you won’t be entitled to denied boarding compensation from BA either. So, however angry you might be, stay around and keep listening for any announcements over the tannoy.

If no flights are arranged within three hours, you should then speak to a member of the BA team again, and ask what they are going to do about food, refreshments and accommodation. Under EU law, the airline is obliged to offer all of these to you free of charge. If they are particularly busy though, they might get you to sort them yourself, before then invoicing them later on. So, make sure you keep receipts for absolutely everything you buy. It should be mentioned that the invoice will not affect your compensation amount at all.

Now it’s simply a case of waiting for BA to assign you to another flight – or turning around and going home. Some also decide to arrange transport with a different airline. Whatever decision you make, you are still entitled to claim denied boarding compensation from British Airways. So, why not fill out the form on this page and start your denied boarding compensation claim?

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What Law Governs Airline Compensation?

Amazingly, there was no law governing compensation for denied boarding until 2004, when the EU decided that it needed to intervene. They created EU Rule 261/2004, which set out the exact rights airline passengers had when their flight was disrupted through no fault of their own. This is the rule that we use in all cases of compensation.

Airlines can be notoriously tricky to pin down when it comes to compensation though, even though there’s a law stating it must be paid. Our experience forces them to pay though, and doesn’t allow them to use any of their excuses or delaying tactics. This is one of the main reasons why so many people choose to use our denied boarding compensation service each and every week. This includes passengers who have been denied boarding with BA, as well as many other airlines, including Ryanair and EasyJet.

british airways compensation

Is Compensation Always Available?

The answer to whether you are deserving of denied boarding compensation really lies with whether it was the airline’s fault or not. If the reason you didn’t get on the plane was down to you, or down to other external factors, you will not be allowed compensation. But if it was the fault of the airline, compensation is something that is certainly deserved.

The EU regulations state that you are entitled to compensation from BA regardless of whether your flight was taking off from the EU, or landing in the EU. This is because BA is registered in the EU. If you had been flying with a non-EU airline, such as Cathay Pacific, though, you would have only been entitled to compensation if the flight had originated in Europe. So, for those looking to ensure that they are covered in the event of denied boarding, British Airways is a great choice of airline.

How Much is Compensation Worth?

This is one of the most commonly asked questions by people looking to claim denied boarding compensation from BA. The answer isn’t a simple one though, as it is decided on the distance your flight was going to be. The maximum that can be claimed is around £500 though, which should cover the cost of the majority of flights. Of course, it won’t cover the cost of flights in business or first class though, however passengers in these classes are very rarely, if ever, bumped from a flight.

Because compensation is agreed directly between the airline and the passenger, the airline will usually try every trick it knows to reduce the amount of compensation they have to pay. Most of the time this works, as they know that claimants won’t want a long and drawn-out battle for the cash. When you use a service like ours though, you’ll find that the airlines can’t use these arguments, as we know the law, and we know what you’re entitled to. So, if you want to get the best deal, it makes sense to work with us, and not take on British Airways alone.

ba denied boarding volunteers

Volunteering to Wait

When BA find that they need to bump passengers from a flight, they will first ask for volunteers. In order to sway people, they often offer perks and incentives, such as vouchers or access to one of their lounges. For those not on a tight schedule, this is often appealing, and their volunteering ensures that others don’t miss out. It is usually the case that BA will then give these volunteers preferential treatment when it comes to catching a later flight.

If you do volunteer to be bumped from a British Airways flight though, you will not be eligible to claim compensation. This is because it was your choice to miss the flight, and not BA’s. So, you should think hard before volunteering, and weigh up the incentives against the inconvenience it might cause you.

Why Use Our Service?

At Compensate My Flight, we’ve worked with a huge number of bumped passengers, all of whom have been angry at their treatment by airlines, including British Airways. It would be dishonest to say that all claims resulted in a payout, however our success rate of 98% shows that we really do know how to make the airlines pay up. For examples of some claims, take a look at the bottom of this page.

Our service is also very popular thanks to the affordability it offers. Hiring a private solicitor to work on your claim could end up costing hundreds of pounds, however our service costs nowhere near that much. What’s more, there’s no bill to pay should the claim be unsuccessful, meaning that you can pursue denied boarding compensation without the worry of losing out financially. If the claim is upheld – which it nearly always is – you will then simply be charged a flat rate of €25 per person, plus 22.5% of the compensation amount.

Questions Answered

British Airways is an exceptionally good airline – the fact that it bumps passengers doesn’t stop this from being the case, as all airlines carry out the same procedure. In terms of service, they are being overtaken by many other airlines though, and were ranked 20th in the most recent World Airline Awards.
Of all the people boarding BA planes, only a tiny percentage are denied boarding, however this percentage still represents a significant number of people. What’s more, the majority of people who are denied boarding by BA never claim compensation, usually because they aren’t aware of it. So, if you’ve been denied boarding by BA in the past six years, why not start a claim against them today?
When you use the service at this site, the process is definitely not an expensive one. This is because you only have to pay 22.5% of the compensation claim (plus €25 per person), and you don’t have to pay anything if your claim is not successful. This is far cheaper than hiring a solicitor yourself, as well as much less risky.
Absolutely. In fact, we thoroughly encourage you to, as BA’s previous denial of compensation was probably based on them knowing most people don’t appeal. By using a professional company, you stand a good chance of reversing their decision and getting the denied boarding compensation that is rightfully yours.
No, it does not. Any expenses incurred due to being bumped from a flight should be claimed directly from the airline. They are legally obliged to recompense you for these expenses, so don’t allow them to shirk their responsibilities. Expenses you can claim for include food, drink and hotel accommodation.
They certainly are, as the rules cover any passenger who is flying with the airline, providing they have a paid ticket (which can have been bought by anyone). Compensation is not available for children who have travelled for free though.
This depends on one vital factor: did you arrive at your destination more than three hours late? If you did, then compensation can still be claimed, however if you arrived less than three hours after you were due, you aren’t eligible for compensation. If you are unsure about this rule, please don’t hesitate to contact us today.

Get British Airways Denied Boarding Compensation Today!

So, if you’ve been denied boarding by BA in the last six years, now is your chance to claim compensation for both your wasted money and time. The process is a really simple one when you use Compensate My Flight – simply fill in the form at the top of this page, and we’ll do the rest. Why not start the process by filling in your details today?

denied boarding claims BA

Additional British Airways Resources

If British Airways denied you from boarding your flight then there is every chance that you are eligible for compensation. The easiest way to find this out is to apply online with our simple form. If however you would like to do some additional research then we have organised some links to pages you might find useful:

With people being denied boarding every single day across the UK we're confident we can get you the compensation you deserve if British Airways denied you from boarding your flight.

Example Boarding Denial Claims

Date Reason Flight No. Passengers Success
20 MayBoarding DeniedEZYXXXXX1Yes
20 MayBoarding DeniedVIRXXXXX1Yes
20 MayBoarding DeniedEZYXXXXX1Yes
20 MayBoarding DeniedRYRXXXXX2No
20 MayBoarding DeniedBAWXXXXX1Yes